Why am I not receiving emails?
If you are not receiving emails from Devpost for Teams (like password resets, notifications, or invitations), they are likely caught by your company's spam filter.
Follow these steps to resolve the issue:
Step 1: Check your spam or junk folder
First, check your email's spam or junk folder. If you find the messages there, mark them as "Not Spam."
Step 2: Add us to your allowlist
An allowlist (or "approved sender list") tells your email provider to always trust messages from a specific address. Please add the following two email addresses to your company's allowlist:
Step 3: Contact your IT department
If you completed the steps above and still do not receive emails, you may need to contact your IT department. Ask them to ensure that emails from the addresses listed above are approved for delivery within your company's email system.